List of Emergency phone Numbers in Tokyo.
In the event of an emergency it is important to know who to call for help. Below are a list of emergency phone numbers for police, fire service, ambulance as well as other useful English language services including medical information, mental health, emergency assistance, counseling, and for gas and water emergencies.
 | Police (警察庁, Keisatsu-chō) 110 24 hours a day English-speaking operator available 24 hours |
 | Fire Department (消防庁, Shōbōchō) 119 24 hours English available 24 hours |
 | Ambulance (救急車 “kyukyu-sha”) 119 24 hours a day English available 24 hours |
 | Coast Guard (Sea Rescue) (海上保安庁, Kaijō Hoan-chō) 118 24 hours English available 24 hours |
 | Tokyo Metropolitan Police Department Safety Consultation Center 03-3503-8484 Weekdays 8:30-17:15 Consultation for foreign residents |
 | Tokyo Fire Department 03-3212-2323 24 hours Emergency Telephone Consultation Center. Information Service (Can introduce hospitals, etc.) |
 | Tokyo English Life Line (Tell Life Line) 03-5774-0992 Everyday 9:00-23:00 (Counseling Service) Appointments: 03-4550-1146 Weekdays 11:00-16:00 “TELL is dedicated to providing effective support and counseling services to Japan’s international community and its increasing mental health needs.” |
 | TMG Foreign Residents Advisory Center 03-5320-7744 Weekdays 9:30 – 12:00, 13:00-17:00 Consultation and counseling service for foreigners living in Tokyo. |
| Himawari (Tokyo Metropolitan Medical Institution Information Service) Medical Information Service Languages: English/Chinese/Korean/Spanish/Thai 03-5285-8181 Everyday 9:00 – 20:00 For more medical resources please visit XXXXX |
 | Tokyo Gas – For Emergency For reporting gas leaks 0570-002299 03-6735-8899 (if your phone doesn’t connect to the 0570 numbers) 24 Hours |
| Tokyo Gas – Customer Center 0570-002211 03-3344-9100 (if your phone doesn’t connect to the 0570 numbers) Monday to Saturday: 09:00-19:00, Sunday & Holidays: 09:00-17:00 |
 | Tokyo Electric Power Company – Customer Communication There are several numbers in the link above depending on your inquiry.
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 | Bureau of Waterworks Tokyo Metropolitan Government (Tokyo 23 wards) 03-5326-1100 Change of Address and Contract Type. 03-5326-1101 Charges, Water Leaks & Repairs, or Other Inquiries Monday to Saturday: 08:30-20:00 24 hour support Emergency repairs (eg leaks). |
 | Immigration Information Center Tel: 0570-013904 03-5796-7112 (for IP phones and calls from overseas) Weekdays from 08:30-17:15 Supported languages: Japanese, English, Chinese, Korean, Spanish, Portuguese, Vietnamese, and Filipino |
 | COVID-19 Call Center 0570-550-571 09:00-21:00 including weekends and holidays. Supported languages: English, Chinese, and Korean. |
